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Is it safe to order online?
Yes! Our website is 100% Secure and Safe!
Can I cancel my order?
You can change your order as much as you like before you click “Checkout” but after this point you will be unable to make changes to your order. Keep in mind our system is designed to fulfill orders as quickly as possible. We cannot cancel or change an order once it has been placed.
Do you restock items that are sold out?
We do apologize for the inconvenience. If an item is marked as “Sold Out”, we suggest you check the site frequently within the next two weeks in case it restocks.
Can I return/exchange an item???
Online purchases made through the KoolBashFash are valid for exchange, credit, or refund within 30 days from the ship date. Your return form and invoice provide a postmark date that specifies the last day you have to return your merchandise by mail or to one of our stores.
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